IT Manager Services
In addition to Microsharp Managed IT Support and Maintenance Service, Microsharp can provide your business with your very own on-demand IT Manager. On-demand means you “pay as you go”. Only pay for the hours that we work for you and only as much as the workload your business requires our IT Manager to provide. It is more cost effective and efficient.
The dedicated IT Manager will provide IT strategic planning for your business via regular face to face meetings focusing on your unique requirements. This service is provided via a fixed term monthly fee.
Contact Microsharp team today for an obligation free discussion about your requirements and how Microsharp can help you.
Our IT Manager services include:
- A dedicated IT Manager
- Project Management services per month
- Technical liaison for 3rd party information system vendors
- Monthly network status reports
- Quarterly reporting on SLA and agreed KPI’s to Management Team
- Project management documentation
- Manage all IT & Telecommunications non-support related requests & queries
- Reporting directly to Management or Board
Testimonials
The net result is a business that’s getting maximum benefit from a well thought-through and implemented business management system – and a clear view of the critical processes that drive its success. 
Microsharp has been a great partner throughout the implementation process and provided highly capable consultants with a depth of experience and knowledge that was invaluable
The system is designed specifically for growing enterprises needing better control over their customer information and inventory, at an affordable cost
They look after us straight away, without any fuss ...and never show any sign of impatience. Our people are less stressed they’re much happier as a result – and that makes a difference to our entire operation.
Fully featured.... Provides more value.... Comprehensive and easy to use business solution that puts management at your fingertips.
During the entire implementation Microsharp demonstrated excellent knowledge and understanding, both of the product and our industry.
Microsharp support service is far superior to any support we have received in the past for our Accounting system. Very professional, very responsive and thorough.
They’re always prompt and helpful. Whenever there's a problem, we only have to put in a call to Microsharp and they are normally able to fix things over the phone – or remotely.
With hundreds of transactions a week across four branches our Premier’s data file was expanding out of control. That's when we knew we needed an enterprise level ERP system.
Microsharp did an outstanding job, they were highly committed and put in some amazing hours of work, as did the entire business, to ensure that the implementation process was on track.
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